How can I get involved?
You’re encouraged to attend quarterly HOA meetings and share your questions or concerns. You can contact the Board through the website, by email, or by speaking directly with a Board member.
Who are the PCHA Board of Directors?
The Board of Directors consists of HOA residents who volunteer their time to help manage PCHA on behalf of the community. The current Board member names are available in AppFolio. If you’re interested in serving on the Board, please attend a meeting or contact a current Board member.
When and where does the PCHA Board of Directors meet?
The Board meets in accordance with our governing documents. Regular business meetings are held four times per year. An Annual Meeting is also held, during which the operating budget is approved and Board members are elected. Meetings typically take place on the third Thursday of the month at 7:00 p.m. at Jamestown Presbyterian Church, 3287 Ironbound Road.
How do I pay my HOA dues?
HOA dues are paid through your AppFolio account, managed by Brooks Real Estate. Dues are due beginning January 1 each year and must be paid in order to attend the Annual Meeting and vote. AppFolio offers several payment options, including ACH payments and credit cards (fees may apply).
Do I need approval to make changes to my property?
Yes. Before making any property changes, it’s recommended that you submit your plans through AppFolio or contact the HOA with questions. All proposals are reviewed by the PCHA Board of Directors’ Architectural Review Committee.
What areas are maintained by PCHA?
PCHA is responsible for maintaining the HOA entrance, the common area at Powhatan Crossing, and the stormwater system, including Best Management Practices (BMPs).
There is road damage or a pothole—who should I contact?
The HOA does not own or maintain the roads. Road maintenance is handled by VDOT. You may report issues directly to VDOT through their website or by phone. The HOA may also submit reports based on concerns raised by residents.
Website: https://my.vdot.virginia.gov/
Phone: 1‑800‑367‑7623
Streetlights are flickering or not working—what should I do?
Streetlights within PCHA are owned and managed by Dominion Energy and are located within the road right-of-way. If a light is flickering or not working, you may report the issue to the Board or contact Dominion Energy directly.
Website: https://www.dominionenergy.com/virginia/report-outage-or-emergency/streetlight-and-watchlight-outages
Phone: 1‑866‑366‑4357
What should I do if I notice drainage or water issues?
If you observe drainage or water issues affecting HOA roads, common areas, or your property, please contact the Board or Brooks Real Estate as soon as possible. Take appropriate precautions to protect life and property. PCHA maintains its stormwater system and drainage pond (BMP), while VDOT maintains drainage systems along public roads.
How can speeding or traffic violations in the neighborhood be addressed?
The PCHA Board of Directors takes resident safety seriously. Board members or residents may contact the James City County Police Department to request increased patrols or traffic speed monitoring within the community.
How can I report an issue or submit a comment?
You can report issues or submit comments through the PCHA website by following the contact instructions provided. You may also email the Board or Brooks Real Estate directly, call Brooks Real Estate, or submit the online contact form, which is shared with all Board members.
Where can I find HOA documents?
HOA governing documents and other materials are available in AppFolio. If you’re unable to locate a document, please contact the Board of Directors or Brooks Real Estate for assistance.
I don’t have access to AppFolio—how do I set up my account?
If you need help setting up your AppFolio portal, please contact the Board of Directors or Brooks Real Estate for assistance.